ABSOLUTELY NO REFUNDS, EXCHANGES ONLY WITH ORIGINAL RECEIPT, UNWORN & IN ORIGINAL PACKAGING! All EXCHANGES must be made within 5 BUSINESS DAYS after receiving your purchase. Any orders returned AFTER 5 business days will forfeit the credit or EXCHANGE option given. Please be mindful to check shoes size and shoe preferences before making your FINAL purchase. 

Please allow 24-48 HOURS for your order to be shipped after your purchase has been made. Tracking (USPS) will be available for every purchase to ensure guaranteed delivery! 

Please allow 3-5 Business Days to receive your order EXCLUDING WEEKENDS/HOLIDAYS. Next day delivery is available but is NOT always guaranteed SATURDAYS if your purchase is made AFTER 1pm EST. Any purchases made on the weekend/holidays will be shipped out on the NEXT business day. Express mail is NOT available for INTERNATIONAL or PO BOX orders. 

We are NOT responsible for ANY lost or stolen packages shipped! USPS offers insurance & tracking on each package, additional insurance is available upon request! 

Any UNCLAIMED, INSUFFICIENT ADDRESS, NSN, OR UNKNOWN packages returned back to the store will be held for 15 days ONLY! However, you will be charged additional shipping fees to reship your order.